After the service
After a service is completed, manufacturers may warranty your item under any work performed for a minimum period of 12 months unless stated otherwise.
Release Date: Aug 2024
Features:
Hours, minutes & seconds
Power reserve indicator on caseback
Wagtail shaped click on caseback
Zaratsu polishing
Specifications:
Movement: Grand Seiko Caliber 9SA4 manual-winding
Power Reserve: Approximately 80 hours
Accuracy: +5 to -3 seconds per day
Water Resistance: Splash resistance
Magnetic resistance: 4,800 A/m
Case:
Material: Grand Seiko’s Brilliant Hard Titanium
Diameter: 38.6mm
Thickness: 10.0mm
Caseback: See-through case back
Crystal: Box shaped sapphire crystal, Anti-reflective coating on inner surface
Dial:
Design: White Birch
Hands: Zaratsu polished stainless steel hour and minutes with tempered blued steel seconds hand
Markers: Zaratsu polished stainless steel markers
Strap:
Black Crocodile leather
Width: 20mm
Buckle:
Three-fold clasp with push button release
Warranty:
Grand Seiko 5-Year International Warranty
Details:
Caliber 9SA4 makes its debut in a new dress watch belonging to the Evolution 9 Collection, whose design represents a continuation of the Grand Seiko Style that reaches back to the iconic 44GS of 1967.
The case and clasp are made of Grand Seiko’s Brilliant Hard Titanium. The alloy is brighter than traditional titanium, causing the case’s Zaratsu-polished surfaces to appear even more radiant and achieving a sparkle of quality and beauty befitting a Grand Seiko dress watch. Brilliant Hard Titanium makes the watch not only light but also highly resistant to corrosion and scratches while commanding a hardness double that of standard stainless steel.
The new creation’s dial is inspired by the slender white birch trees that thrive in northern parts of Japan and that grow in profusion near the Grand Seiko Studio Shizukuishi. The exquisite pattern echoes the beauty of the birch tree’s bark with its intricate, multi-dimensional texture. Combined with the watch’s elegant design and the movement’s high precision, the new creation offers a refined experience of the nature of time.
The click is in the shape of a wagtail, a bird recognized as special to Morioka, a city close to the Grand Seiko Studio Shizukuishi, where this and all Grand Seiko mechanical watches are crafted. Thanks to the redesign of the movement, the bird-like pecking motion of the click is visible to enjoy through the sapphire crystal case back during the hand-winding process. Together with the delicate finishing of the movement inspired by the Shizukuishi River, Caliber 9SA4 not only showcases the very best of Grand Seiko’s mechanical watchmaking capabilities but also captures the beauty of the studio’s natural surroundings.
WARRANTY
When you purchase your new watch from Carat & Co., we ensure that your item is covered at least 2 years under the manufacturer warranty from any manufacturing defects.
Please note that the brand warranty that we offer does not cover the lifetime of the battery, normal wear and tear to case, pushers, crown, straps, bracelet, crystal, any damage to the watch resulting from physical/accidental abuse, lack of care, accidents (dents, broken crystal, etc), alterations or tampering from non-authorized centers and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
| Watch Brand | Manufacturer Warranty Coverage | Additional Warranty Coverage |
|---|---|---|
| Blancpain | 2 Years | |
| Breguet | 2 Years | |
| Bvlgari | 3 Years | |
| Cartier | 2 Years | Additional 6 Years with registration on Cartier Care |
| Chopard | 5 Years | Effective July 1st, 2020 |
| Corum | 2 Years | |
| Frederique Constant | 2 Years | |
| Glashütte Original | 2 Years | |
| Grand Seiko | 5 Years | Effective October 1st, 2021 |
| Gucci | 2 Years | |
| Hamilton | 2 Years | |
| IWC | 2 Years | Additional 6 Years with registration on IWC Care |
| Jaeger-LeCoultre | 2 Years | Additional 6 Years with registration on JLC Care |
| Jaquet Droz | 2 Years | |
| Longines | 2 Years (Quartz) 5 Years (Automatic) |
Effective August 1st, 2021 |
| Montblanc | 2 Years | |
| Omega | 5 Years | Effective July 1st, 2018 |
| Piaget | 2 Years | Additional 6 Years with registration on Piaget Care |
| Rado | 2 Years | |
| Seiko | 3 Years | |
| Tissot | 2 Years | Additional 1 Year for COSC certified watches |
| Vacheron Constantin | 2 Years | Additional 6 Years with registration on Vacheron Care |
| Zenith | 2 Years | Additional 1 to 2 Years with registration on Zenith-Watches.com |
NON-WARRANTY PRODUCTS
These include all jewelry items and any items that are no longer within the brand's specified warranty period or have voided the warranty agreement.
Items without an accepted warranty may be subject to service charge. When our customers entrust their service requests to us, it is our duty to provide the best possible service and prices to maintain the value of the timepiece or jewelry.
SERVICES
If you'd like to request for any repair or maintenance services, please contact us in the form below. Carat & Co. offers complimentary shipping and insurance from our store to the brand's service center for any purchases made with Carat & Co. that are still within the warranty period.
Customers who are unable to physically drop off their item to Carat & Co. will be responsible for their own shipping and insurance to our store. For customers sending their items to Carat & Co., until the item is received into our location, the item remains under the responsibility of the shipper and Carat & Co. is not liable for lost shipments.
Any customers needing service for items outside of the warranty period or not purchased at Carat & Co. will be responsible for a shipping charge to the respective service center.
When should I get a maintenance service?
Water-resistance timepieces are recommended to get checked yearly for a water-resistance check. A complete maintenance service of the watch is typically recommended after 5 years. If you notice any sudden changes in your watch's timekeeping, pushers/crown not operating, water moisture in dial, no energy in battery etc, we recommend you do a service immediately to prevent any further damage that can be costly to you down the road.