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When will my order be fulfilled?
Our team asks for 1-3 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.
Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:00pm, will be fulfilled the following business day.
Any purchase over $50.00 is eligible for free USPS ground shipping. Purchases over $2,000 are eligible for complimentary express USPS shipping with insurance and signature confirmation. All shipments require signature upon delivery.
No code is necessary for either options, just choose free shipping at check out. Please note that we ONLY ship within the United States, we do not ship internationally.
UPS SHIPPING
You have the option to choose UPS as your carrier. Please note UPS delivery times below:
UPS Ground: One to Five Business Days
UPS 2nd Day Air®: Second Business Day
UPS 3 Day Select®: Third Business Day
UPS Next Day Air: One Business Day
All expedited orders need to be placed before 12:00pm EST to ship same day. If placed after 12:00pm EST, the order will ship out the following business day. We do not ship on weekends. Expedited orders placed on Friday after 12:00pm EST will ship Monday.
LOST PACKAGES
Carat & Co. is not liable for lost, damaged or tampered shipments when tracking dictates it has been delivered. Carat & Co. is not responsible for any delayed deliveries of packages due to the customer not being available for signature upon arrival, or due to any unforeseen weather, technical issues or circumstances within the shipping company
By ordering from our website, you are stating you agree to this policy.